FAQ

How long does shipping take?

Most orders are processed within 1–3 business days and delivered within about 5–15 business days. The estimated delivery time for each item is shown on its product page.

Will I get a tracking number?

Yes. As soon as your order ships you'll receive an email with a tracking number and a link to follow your package.

Do you ship worldwide?

We currently ship to the United States. More countries are coming soon.

Can I return an item?

Yes. You can request a return within 30 days of delivery. Please contact us first and we'll send you the return instructions. See our Refund Policy for details.

My item arrived damaged or not as described. What should I do?

Contact us within 30 days of delivery with your order number and a photo, and we'll make it right with a replacement or a refund.

Can I change or cancel my order?

Contact us as soon as possible. If your order hasn't shipped yet, we'll do our best to change or cancel it.

Which payment methods do you accept?

All major credit and debit cards, plus the other payment options shown at checkout. Payments are processed securely.

How can I contact you?

Visit our Contact page — we usually reply within 1–2 business days.